Del-Hi Windows & Doors is committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, and protect your data when you interact with our website or use our services. By accessing our site or engaging with our services, you agree to the terms of this Privacy Policy.

1. Information We Collect We may collect personal information from you when you visit our website, request a quote, sign up for our newsletter, or otherwise engage with our services. This information may include:

• Contact details, such as your name, email address, phone number, and physical address.

• Information about your project, including property details, preferred products, and installation preferences.

• Payment information if you purchase products or services from us.

2. How We Use Your Information We use the information we collect to:

• Provide the services you request, such as quotes, product information, or installations.

• Improve our website and customer service.

• Communicate with you about our products, services, promotions, and other updates.

• Process payments and manage billing.

3. Information Sharing and Disclosure We do not sell or share your personal information with third parties for marketing purposes. However, we may disclose your information in the following circumstances:

• To trusted third-party service providers who assist us in operating our website and conducting business, provided they agree to maintain confidentiality and comply with our security requirements.

• To government authorities or law enforcement when required by law, court order, or to protect our legal rights and property.

• To other parties with your explicit consent or as necessary for the provision of our services.

4. Data Security We employ a variety of security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard encryption technologies for sensitive data and ensure our systems are regularly updated to guard against cyber threats. However, no data transmission over the Internet or electronic storage method can be guaranteed to be 100% secure; therefore, while we strive to protect your information, we cannot warrant absolute security.

5. Cookies and Tracking Technologies Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies allow us to remember your preferences and gather analytics to improve our site. You can manage or disable cookies through your browser settings, but this may affect some site functionality.

6. Children's Privacy Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can take appropriate measures, including deleting the information.

7. Your Rights and Choices You have the right to access, correct, or delete your personal information in accordance with applicable laws. You may also opt out of receiving promotional communications from us. To exercise these rights, please contact us using the details provided below. We reserve the right to deny requests if they violate laws or impact the security of our services.

8. Changes to This Privacy Policy Del-Hi Windows & Doors may update this Privacy Policy at any time without prior notice. We will post any changes on our website, and the updated policy will be effective as of the date of posting. By continuing to use our site or services after changes are posted, you agree to comply with the updated terms.

9. Limitation of Liability Del-Hi Windows & Doors is not responsible for any direct, indirect, incidental, consequential, or punitive damages arising from the use of or inability to use our website, even if we have been advised of the possibility of such damages. This limitation applies to any claim, whether based on contract, tort, or any other legal theory.

10. Contact Us If you have questions about this Privacy Policy or require assistance regarding your personal information, please contact us at [insert contact details]. We will address your concerns promptly, but this response does not imply any admission of liability or responsibility.